Work experience

Schiphol Group

Product Owner

As Product Owner of the Security Insights Non-PAX team at Schiphol, I lead a multidisciplinary data product team within the Security & Safety business platform.

We create value by building data products that help Schiphol improve how it plans, monitors, and steers aviation security operations. This includes a forecasting solution for capacity planning and dashboards that support performance monitoring and data-driven decision-making.

I was responsible for setting up and shaping a multidisciplinary team (8 FTE), and for managing the full product lifecycle: from product vision, budgeting and backlog management to stakeholder alignment and delivery.

One of the main challenges was driving adoption in a traditionally project-driven environment. I worked closely with stakeholders to shift expectations, promote co-creation, and embed agile principles into the way we build and deliver digital products.

Jul 2023 - Jul 2024

Schiphol Group

IT Business Advisor

As IT Business Advisor within the Security and Safety business platform team, I supported the senior manager on organisational design, innovation capability and digital strategy.

The role combined strategic advising with delegated ownership of key initiatives. Assignments included an internal feasibility study for setting up a low-code capability, acting as subject-matter lead on an innovation dossier, and serving in a delegated project ownership role on two projects.

One of these involved a large-scale rollout of a new security system, requiring coordination with contractors and technology vendors. I stepped in during a disorganised phase and was responsible for restoring project governance, stakeholder alignment, delivery urgency and resource availability.

This role required strategic sensitivity, cross-functional coordination, and the ability to bring structure and clarity in a politically complex environment.

Feb 2022 - Jun 2023

DAS

Business Information Analyst

At DAS, I worked as a business information analyst across multiple agile product teams, contributing to the organisation’s digital transformation. I was responsible for gathering and structuring requirements, writing and maintaining user stories, and supporting product teams throughout the design and development process.

My work focused on analysing business processes and information flows, identifying bottlenecks, and translating needs into functional and non-functional requirements. I collaborated closely with product owners, architects, developers and security experts to ensure solutions were not only scalable and future-proof, but also aligned with business priorities and compliance needs.

I facilitated stakeholder workshops, guided backlog refinements and co-authored design documentation, including input for solution and project-start architectures. Throughout, I ensured cyber security considerations were embedded in the requirements and solution design.

This role sharpened my ability to navigate complex stakeholder environments, work across business and IT domains, and bring structure to content-heavy discussions, always with a focus on clarity, feasibility and end-user impact.